StoryVox
Legal

Privacy Policy

Last updated: March 30, 2026  ·  Effective immediately

1. Who We Are

Voxography ("we," "us," "our") is a platform for serialized fiction with AI voice narration. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

For privacy inquiries, contact us at privacy@voxography.polsia.app.

2. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

Category What We Collect When
Account data Email address, display name, password hash Registration
Profile data Writer bio, profile photo (optional), genre preferences Account setup
Content data Stories, chapters, and other text you publish Publishing
Payment data Purchase history, billing country, last 4 digits of card (via Stripe — we never store full card numbers) Purchase / subscription
Usage data Pages viewed, chapters read/played, session duration Automatically
Device data IP address, browser type, operating system, device type Automatically
Communication data Messages sent to us via email or support When you contact us

3. Cookies and Tracking

We use cookies and similar technologies to operate the Platform and understand usage. Types of cookies we use:

  • Essential cookies — Required for login sessions and basic platform functionality. Cannot be disabled.
  • Analytics cookies — Anonymous usage data to understand how people use the Platform (e.g., which features are popular). No personally identifiable data is shared with analytics providers.
  • Preference cookies — Remembers your settings such as reader display preferences.

You can manage cookie preferences through your browser settings. Disabling essential cookies may break core functionality.

4. How We Use Your Data

We use your information to:

  • Operate and improve the Platform
  • Process payments and manage subscriptions
  • Generate AI voice narration from published text
  • Send transactional emails (receipts, password resets, account notices)
  • Send optional product updates and newsletters (you can unsubscribe at any time)
  • Detect and prevent fraud, abuse, and Terms violations
  • Comply with legal obligations

We do not sell your personal data to third parties.

5. AI Voice Narration Processing

When AI voice narration is generated for a chapter, the text of that chapter is processed by our AI voice system. This processing involves:

  • Sending chapter text to an AI text-to-speech service to produce audio
  • Storing the resulting audio file on our servers for playback
  • The AI service processes text transiently — it is not retained for training purposes under our contract

Writers consent to this processing by enabling narration on their chapters.

6. Payment Data Handling

All payment processing is handled by Stripe, Inc., a PCI-DSS compliant payment processor. We never store full credit card numbers or CVV codes on our servers.

Stripe's privacy policy is available at stripe.com/privacy. By making a payment, you agree to Stripe's terms and privacy practices.

We retain payment history (amounts, dates, purchased content) for accounting, fraud prevention, and support purposes.

7. Third-Party Services

We share data with trusted third parties only as necessary to operate the Platform:

  • Stripe — Payment processing
  • AI voice provider — Text-to-speech narration generation
  • Cloud hosting providers — Infrastructure and storage
  • Email delivery service — Transactional and marketing emails

All third parties are contractually obligated to protect your data and use it only for the specified purpose.

8. Data Retention

We retain your data for as long as your account is active, plus a reasonable period to comply with legal obligations and resolve disputes:

  • Account data — Retained until account deletion, plus 30 days for recovery
  • Published content — Retained until you delete it or your account is terminated
  • Payment records — Retained for 7 years (tax and accounting requirements)
  • Usage logs — Retained for 90 days, then aggregated/anonymized

9. Your Rights

Depending on where you live, you may have rights including:

  • Access — Request a copy of your personal data
  • Correction — Ask us to fix inaccurate data
  • Deletion — Request deletion of your account and personal data
  • Portability — Receive your data in a machine-readable format
  • Objection / Restriction — Object to certain processing activities
  • Withdraw consent — For processing based on consent (e.g., marketing emails)

To exercise any of these rights, email privacy@voxography.polsia.app. We will respond within 30 days.

California Residents (CCPA): You have the right to know what personal data we collect, request deletion, and opt out of "sale" of personal data. We do not sell personal data.

10. Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission (TLS/HTTPS)
  • Encrypted storage for sensitive credentials
  • Access controls limiting who can access production systems
  • Regular security reviews

No system is 100% secure. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

11. Children's Privacy

Voxography is not directed at children under 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected data from a child under 13, we will delete it promptly. Contact us at privacy@voxography.polsia.app if you believe we have collected a child's data.

12. International Transfers

Voxography is operated from the United States. If you access the Platform from outside the US, your data may be transferred to and processed in the US, which may have different data protection laws than your country. By using the Platform, you consent to this transfer.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Platform at least 14 days before taking effect. The "last updated" date at the top reflects the most recent revision.

14. Contact Us

For privacy questions or to exercise your rights, contact us:

  • Email: privacy@voxography.polsia.app
  • General support: support@voxography.polsia.app
Terms Privacy Copyright Policy Writer Agreement

Voxography — Built by Polsia